Whether you’re curious about Choiceadvantage products, services, and policies, or just looking for some general information, you’ve come to the right place. This FAQ page is designed to provide you with comprehensive answers and clear explanations, ensuring that you have everything you need to make informed decisions and navigate our offerings with ease.
So, sit back, relax, and let us guide you through the ins and outs of our organization. If you can’t find what you’re looking for, don’t hesitate to reach out to customer support directly.
FAQs
What is the procedure for registering walk-in guests?
Registering walk-in guests who arrive without a reservation is simple with our system. The walk-in process allows you to simultaneously check the guest in while completing the necessary registration steps.
How does the Recurring Charges Functionality work?
Our system offers a convenient Recurring Charges Functionality that automates the process of charging nightly fees for certain items, such as in-room safes. With this feature, guests can enjoy the convenience of having these fees automatically added to their folio each night of their stay, saving time and ensuring a hassle-free experience. Whether it’s for in-room safes or other specified items, our system takes care of the charges seamlessly, allowing guests to focus on enjoying their stay without worrying about additional fees.
What is the purpose of the Free-Form Guest Notes section?
The Free-Form Guest Notes section within a guest profile enables users to record miscellaneous notes related to the guest. These notes can cover a wide range of topics, from special preferences to important details about the guest’s stay. When specific reports, such as Arrivals or Departures lists, are generated, these notes will be displayed in an accompanying column for easy reference.
How are Housekeeper Assignments handled in the system?
With our system, users can quickly and efficiently assign groups of rooms to each housekeeper. This streamlines the assignment process, ensuring that housekeeping tasks are distributed evenly and effectively managed.